Confidential
My online psychological counseling provides a protected space where you can open up and discover new ways forward.
Tailored to You
Support That Fits Your Life
My online counseling gives you complete flexibility. You choose when and where our sessions take place — without the need to travel.
Meet Lucille Mayer
Who Is This For?

If you’re dealing with stress, exhaustion, or inner restlessness,

if self‑doubt or anxiety make it hard to access your strengths,

if you’re facing a personal or professional crisis or navigating a major transition,

if sleep problems or chronic pain are wearing you down,

you’re in the right place!
Online Counseling – Transparent Pricing
Online Counseling
45-50 Minutes- A counseling session gives us the time to look closely at what you’re experiencing and what you need. You’re invited to show up just as you are — overwhelmed, curious, unsure, or hopeful. Together, we make sense of your challenges and create personalized strategies that help you navigate stress, reduce anxiety, and move toward the version of yourself you want to grow into.
- Please note: I offer both psychotherapy and psychological counselling. All sessions are self‑pay.
Psychotherapy I provide cognitive‑behavioural psychotherapy for mental health conditions such as depression, anxiety and obsessive‑compulsive disorders, trauma‑related difficulties, or stress‑related symptoms. Sessions are privately paid.
Psychological Counselling For concerns without a clinical diagnosis – such as stress, relationship issues, decision‑making, or personal development – I offer psychological counselling. Counselling is not psychotherapy and does not replace treatment for a mental health condition.
- Feel free to contact me via email, phone, or directly through the It’s Complicated platform.
What Clients Say
“The sessions with L. Mayer helped me overcome my anxiety and move toward a more positive life. Her empathetic manner and professional support are truly invaluable.”
– M. H.
“I was unsure at first whether online counseling was right for me — but after my first session with Ms. Mayer, I felt seen and understood. Her calm, empathetic manner and her clear guidance helped me organize my thoughts and gain new perspectives.”
– L. S.
“The counseling was versatile and very helpful. I learned to judge myself less harshly and to give my own needs more space.”
– N. H.
“Thanks to the online counseling with Ms. Mayer, I’ve learned to manage stress more effectively and have significantly improved my quality of life. I can highly recommend her.”
– R. O.
FAQ – Online Counseling
How Does Online Counseling Work?
Online counseling takes place via video calls, allowing you to speak with me comfortably from home or from your office. If you prefer not to use video, sessions can also be held by phone.
What Technical Requirements Do I Need?
You only need a computer or smartphone with internet access, along with a camera and microphone. Alternatively, a regular phone connection (within Europe) is sufficient for phone sessions.
How Long Does a Session Last?
A regular counseling session lasts 50 minutes. The initial consultation is 25 minutes.
Are the Sessions Confidential?
Yes. Everything you share during our sessions is treated with strict confidentiality. Your information is never disclosed to third parties, unless you explicitly request it or there is a legal obligation to do so.
How Can I Cancel an Appointment?
You may cancel your appointment by email or phone up to 24 hours in advance. For cancellations made less than 24 hours before the scheduled session, a cancellation fee applies.
Which Payment Methods Are Accepted?
You can pay by bank transfer or via online payment after receiving the invoice. Further details will be provided when you schedule your appointment.
Get in Touch
If you have any questions or would like to get in touch quickly and easily, feel free to use the contact form below. I will get back to you as soon as possible.
Please keep in mind that I’m not able to bill statutory or private health insurance at this time; sessions are offered solely on a self‑pay basis.
Psychotherapy & Psychological Counselling: I offer both psychotherapy (for mental health conditions) and psychological counselling (for non‑clinical concerns). Psychotherapy includes assessment, treatment, and support for mental health difficulties or disorders. Psychological counselling focuses on personal, professional, or relational topics and does not replace medical or psychiatric emergency care.
Important Note: My practice is not suitable for acute psychological crises or emergencies. If you are in immediate danger or experiencing a crisis, please contact your local emergency or crisis services.
📞 If You Are in Germany
- Psychiatric Emergency Service: 116 117
- Telephone Helpline: 0800 111 0 111 / 0800 111 0 222
- Support Hotline “Violence Against Women”: 08000 116 016
- Emergency Number: 112
- Crisis Services Bavaria: 0800 655 3000
🌍 If You Are Outside Germany
- Your local emergency number (commonly 112 or 911)
- Local psychiatric emergency service or crisis hotline
- Nearest hospital emergency department


